Get in Touch
We're here to help. Whether you have a question about your order, a complaint, feedback, or a business inquiry, reach out to us through any of the channels below.
Customer Support
- Email: sidharth@devlune.in
- Response Time: We typically respond within 24 hours on business days.
Order Issues
For issues with a specific order (damaged items, missing products, refund requests), please use the "Report Issue" feature in the Instakart app under My Orders. This helps us resolve your issue faster with all the relevant order details.
Alternatively, email us at sidharth@devlune.in with:
- Your registered phone number
- Order ID
- Description of the issue
- Photos (if applicable)
Business Inquiries
If you are a store owner interested in using Instakart for your grocery delivery operations, or if you have a partnership or business proposal, please contact us at:
- Email: sidharth@devlune.in
About the Developer
Instakart is built and maintained by DevLune, a software studio specializing in mobile apps, web platforms, and full-stack product development.
- Studio: DevLune
- Website: devlune.in
- Email: sidharth@devlune.in
Grievance Officer
In accordance with the Information Technology Act, 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below:
- Name: Sidharth (DevLune)
- Email: sidharth@devlune.in
- Response Time: Grievances will be acknowledged within 24 hours and resolved within 15 days.